Returns & Exchanges
At Prédiré Paris, we are committed to your satisfaction and the luxury of your skincare routine. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our dedicated concierge team via email with your order number and details regarding the items you wish to return or exchange.
Prepare Your Package
Ensure that all products are in their original, unopened packaging and securely place them in a shipping box to prevent damage during transit.
Ship to Our Facility
Affix the provided return label or use a trackable shipping service to send your package to our quality control department for inspection.
Receive Your Refund
Once your return is inspected and approved, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing